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Daytime Surfing by Hans Chen
Stripping for E-business
Five years ago, Danni Ashe lived on Hollywood's edge. Ashe, an exotic dancer and model for
pornographic magazines, had grown tired of life as a peripatetic stripper, traveling every day from skin
joint to skin joint. So Ashe hung up her g-string and, in a small house by the Pacific Ocean, started the
Danni Ashe fan club, living off her name and notable body parts by charging loyal fans for autographed
pictures or signed issues of Hustler and Juggs.
Then came the Internet. And Ashe became a millionaire.
In the Internet's infancy, Ashe used the Internet to expand her fan-club business into newsgroups. But in
1995, Ashe opened her own porn web site, wittily called Danni's Hard Drive, which soon spread her
notoriety. The site is still thriving: five years after launch, Ashe expects to earn $7 million in revenue from
eager site subscribers.
"It used to be that during work hours, during work days, were our peak, peak times," Ashe said. "When I
got online, people only had reliable Internet connections at the office."
Though increased fear of sexual harassment lawsuits have led to general disapproval of porn perusal at
work, Danni's early success relied on bored employees accessing her X-rated e-gallery from their work
computers. Since then, a multitude of Internet businesses have joined Ashe in the quest to reap revenues
from the daytime use of computers for personal reasons.
Destination: News, Shopping, Jobs
According to Vault.com's 2000 Survey of Internet Use in the Workplace, news and information sites were
the favorite web destinations for web-based loafing. Seventy-two percent of users said they read news
online, followed by 45 percent who said they used their work computers to make travel arrangements.
Forty percent used their work connections to make purchases. And surprisingly, more than a third, 36
percent, took the risk of looking for new jobs while still hooked up to their current employer's Internet
connection.
In the past several years, most daily newspapers have moved online, along with broadcasters like CNN,
Fox News and MSNBC. At MSNBC's site, traffic triples between 7 a.m. and 9 a.m. Eastern
time, said Steve White, MSNBC.com's chief technology officer. Traffic once again peaks between 3 p.m.
and 4 p.m. Eastern time as East Coast employees wind down their workdays and West Coast workers take
their lunch break.
"The work users are very concentrated in time, and are more frequent users, because the access is easier,"
White said. "Very few people have DSL at home. At work, it's a few keystrokes away, instead of dialing
up a modem, and all that crap. The barrier of entry are lower."
Slate, the on-line magazine that covers politics and culture, attracts so much workplace traffic that Slate's
editor Michael Kinsley jokingly wrote last month in a Wall Street Journal essay, "We thought of adopting
the slogan 'Slate: The Thinking Person's Solitaire,' but rejected it as too honest."
Other sites, because of timing, lend themselves naturally to access during work hours. Employees may need
to check stock pages during the day when the markets are open, or order movie tickets online before their
date that evening.
Ameritrade enjoys a "considerable" morning jump in overall usage from 9:30 a.m. Eastern, when the
market first opens, to 11 a.m. Smaller peaks take place from 3:00 to 4:30 p.m., as the markets wind down
and during dinner-time hours.
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Other sites, because of their technological requirements, demand fast connections that have traditionally
been restricted to the workplace.
At AtomFilms, for example, users can watch live movie shorts or download animation, but only if they
have something zippier than a conventional dial-up connection.
"If you're trying to watch a live-action short film, you'll need a broadband connection," said an AtomFilms
spokesperson. "With a 56.6 modem I don't think you'd even be able to do it."
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And porn sites, known for innovative interactive features, typically demand a fat pipe.
"We have created our own streaming media technology, and there's no question that it's a lot more
interesting experience on a cable modem than it is on a 28.8," said Ashe. "Obviously, the faster you can
get the data, the more data you can get, and the richer the experience will be."
Pure Goofing Off
Then there are the sites that workers visit just because they're fun.
eBay, the online auction house, says its usage peaks at 7 or 8 p.m., EST. But an eBay spokesman says the
site still receives an average of 1000 bids every minute of the day.
"It's important to say that the site is always incredibly busy," said Kevin Purseglove, an eBay spokesman.
And since its launch in January 1999, Ishouldbeworking.com has amassed several hundred links to game
and joke sites. By charging these sites a dime or so each time a loafer clicks on a link, the site's creator, 34-
year Michael Kelly, earns about $35,000 to $40,000 a year. So far this year, he's been getting 20,000 to
40,000 hits a day.
"It's not really anti-work,"Kelly said about his site. "It's for people that are already goofing off to do it
more efficiently, and find the best things to maximize their goofing off time.
For employees who enjoy the occasional dozen games of solitaire, such pursuits sometimes require tactics
to avoid detection. More than a quarter, 27.8 percent, said they took steps to keep their bosses in the dark
about their non-work Internet use.
"My office has hardwood floors, and I can hear him [my boss] coming a long way away, so I am pretty
good at switching to a spreadsheet or whatever when I hear footsteps," wrote one anonymous employee
who answered Vault.com's Internet usage survey.
Other workers reported other tactics, which frequently involved a keyboard shortcut to switch between
programs.
"Alt-tab works well," wrote another anonymous employee of the Windows technique that allows rapid
toggling between open browsers. "Also, when I'm reading news articles, I cut and paste them into a new
Outlook e-mail so it looks like I'm reading work email. Sneaky, eh?"
Games: The Least of Workday Evils?
But a spokesman at Pogo.com, which features several dozen games, including video poker, crossword
puzzles, and solitaire (included for the benefit of workers who have had the card game stripped from their
Windows operating systems), urged bosses to take a more understanding stance towards the occasional
employee loafer.
Taking a break now and then is not a bad thing, and in fact, breaks are fairly accepted and almost
mandatory in the working day, said Garth Chouteau, a Pogo.com spokesman. "In the old days, it was a
water cooler break, a coffee break, a smoking break. And now, I think in some degree, I think people are
taking breaks on the Web."
Nineteen percent of Pogo.com users play from work, and users play for an average of 60 minutes at a time,
according to Media Metrix. 30,000 new members register to play every day.
"There are certainly a lot of other things that people could be doing on the Internet that are less productive,
or arguably counterproductive, compared to playing online games," Chouteau said, "whether it's looking
for another job, or downloading porn."
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